Shipping
Delivery Information
Order fulfillment and after-delivery support live together here so shipping expectations and return guidance are easy to find in one place.
- Orders are reviewed and prepared within 1-2 business days.
- Local delivery usually arrives within 2-5 business days after dispatch.
- Tracking or delivery confirmation details are shared after fulfillment.
- For urgent requests, contact us before placing your order.
Returns & Exchanges
- Returns are accepted for damaged or incorrect items reported within 48 hours of delivery.
- Unopened items may be eligible for exchange subject to review.
- For hygiene and safety reasons, opened fragrance products are generally non-returnable unless defective.
- Please include your order reference when requesting support.